Job Description

Calling All Client Relationship Masters: Build, Nurture, and Grow in Las Vegas

City Wide Facility Solutions of Las Vegas is seeking a driven Client Success & Growth Manager to not only maintain strong client relationships but also proactively identify opportunities for expansion and growth. If you're a master of B2B account management with a proven track record in sales, this role offers the perfect blend of relationship building and revenue generation.

What You'll Do:

• Nurture Client Partnerships: Act as the trusted advisor for your assigned clients, ensuring their complete satisfaction with City Wide's services.
• Drive Account Growth: Proactively identify opportunities to expand existing contracts and introduce new services, maximizing client value.
• Lead a Winning Team: Manage and develop a team of Assistant Night Managers, ensuring exceptional service delivery at every client site.
• Orchestrate Seamless Operations: Coordinate with a network of vendors, ensuring efficient and high-quality service execution.
• Be the Problem Solver: Address client concerns promptly and effectively, demonstrating your commitment to their success.
• Utilize Technology: Leverage City Wide's CRM to streamline inspections, track client information, and manage service schedules.

The Ideal Candidate:

• Client-Centric: Passionate about building strong relationships and exceeding client expectations.

• Sales-Driven: Proven ability to identify and close new business opportunities within existing accounts.

• Leadership Skills: Experience managing and motivating a team to achieve peak performance.

• Operational Excellence: Detail-oriented and organized, ensuring seamless service delivery.

• Communication Pro: Excellent written and verbal communication skills, adept at building rapport and resolving issues.

• Competitive Compensation:

  • Base Salary: $50,000
  • On-Track Earnings: $120,000 (Includes base salary + commission)

If you're ready to take your client management and sales skills to the next level, apply now!

Requirements

• Proven B2B Account Manager: 2+ years of experience nurturing and growing client relationships, ideally in building maintenance or facility management. You're a pro at keeping clients happy and exceeding their expectations.

• Retention Rockstar: A track record of success in client retention, backed by measurable goals and metrics. You know how to build loyalty and keep clients coming back for more.

• Detail-Oriented Dynamo: Highly organized with impeccable follow-through. You dot every "i" and cross every "t," ensuring nothing falls through the cracks.

• Relationship Builder Extraordinaire: Positive, outgoing, and a natural at connecting with people. You build rapport effortlessly and create lasting partnerships.

• Communication Ace: Excellent verbal and written communication skills. You're clear, concise, and persuasive, whether addressing client concerns or leading team meetings.

• Tech-Savvy: Proficient in Microsoft Office and comfortable with CRM systems. You'll leverage technology to streamline processes and deliver exceptional service.

• Road Warrior: Ready and willing to travel daily to client locations throughout the Las Vegas area. You're comfortable being on the go and meeting clients face-to-face.

Benefits

At City Wide of Las Vegas, we believe in rewarding top performers and fostering a healthy work-life balance. Our comprehensive benefits package includes:

• Health & Wellness:

  • Medical, dental, and vision insurance to keep you and your family feeling your best.
  • Ancillary benefits for added peace of mind (life insurance, disability, etc.).

• Financial Security:

  • 401(k) matching to help you build a strong financial future.
  • On-Track Earnings of $120,000: Includes base salary + performance-based bonuses. Your hard work directly translates to your paycheck.
  • Car allowance and phone allowance: We'll help cover the tools you need to succeed.

• Growth & Development:

  • Ongoing training and development opportunities to help you reach your full potential.
  • A supportive and collaborative team environment.

• Work-Life Balance:

  • Paid time off (PTO) to recharge and spend time with loved ones.

• Community Enrichment:

  • Opportunities to give back and make a positive impact in the Las Vegas community.

More on City Wide: Join a Legacy of Success and Growth

City Wide Facility Solutions is a thriving company with a 60+ year legacy of excellence in the building maintenance industry. With over 100 franchise locations across the US and Canada, we're the largest management company in our field, experiencing continuous growth and profitability.

Our culture is built on a strong foundation of serving others with excellence and creating a positive ripple effect in the communities we serve. We believe in empowering our employees, fostering a collaborative environment, and rewarding hard work.

Discover more about City Wide at lasvegas.gocitywide.com

City Wide is an Equal Opportunity Employer. We're committed to building a diverse and inclusive workforce where everyone feels valued and respected.

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