Certified Medical Assistant (PAE Clinic) Job at Urology San Antonio, San Antonio, TX

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  • Urology San Antonio
  • San Antonio, TX

Job Description

Position Purpose:

The Certified Medical Assistant (CMA) supports the clinical and administrative operations of the PAE program by assisting with patient care, procedure preparation, documentation, inventory management, and front-office coordination. This role ensures a safe, efficient, and patient-centered experience in collaboration with physicians, nurses, and radiology staff.

Position Reports to:

Clinical Leader / Practice Manager

Degree of Supervision Provided to Position:

Medium. Works independently under general supervision with guidance from the Clinical Leader or Practice Manager.

Qualifications, Education, Experience, and Competencies:

Education

  • Graduate of an accredited Medical Assistant program
  • Certified Medical Assistant (CMA) through AMAA
  • One year of experience in a urology setting
  • Previous experience working in a clinical medical assistant role
  • High School Diploma or GED

Experience

  • Minimum of 1 year of experience as a medical assistant
  • Experience with insurance verification, eligibility, referrals, and pre-authorizations
  • Familiarity with EMR systems and Microsoft Office Suite
  • Experience supporting clinical procedures and patient care
  • CPR/BLS certification (active)

Skills and Competencies

  • Strong communication and interpersonal skills
  • Ability to multitask and manage time effectively in a fast-paced clinical environment
  • Attention to detail and accuracy in documentation and patient interactions
  • Professionalism, empathy, and a commitment to patient-centered care
  • Ability to work collaboratively with clinical and administrative teams
  • Flexibility and Ability to Multitask
  • Stress Management/Composure
  • Attention to Detail and Accuracy
  • Initiative and Accountability

Internal Relationships (Works Closely With):

Patients, families, physicians, nurses, radiology staff, and other teammates. Must demonstrate professionalism, empathy, and teamwork in all interactions to promote a positive patient and staff experience.

Job Requirements:

Pre-Procedure Setup and Maintenance

  • Draw up medications for procedures (e.g., heparinized saline, 1% lidocaine)
  • Confirm patient identifiers in C-arm and ultrasound systems; ensure images are saved post-procedure
  • Recharge ultrasound equipment between cases
  • Maintain a clean and safe environment: replace bedding, sanitize equipment and surfaces, inspect for blood/fluid residue
  • Coordinate lunch deliveries for staff when working through lunch

Intraprocedural Responsibilities

  • Prepare intraoperative documentation (sedation, materials, agents, times, access)
  • Complete variable portions of procedural report as directed by IR during the case
  • Circulate additional products as requested by IR and LMRT/RT
  • Reposition the C-arm as needed

Post-Procedure Responsibilities

  • Assist in transporting patients to the recovery room
  • Support nursing staff in cleaning and prepping clinic space and recovery bays
  • Perform closing duties (laundry, trash, etc.)

Product and Inventory Management

  • Monitor inventory and check expiration dates regularly
  • Assist RT in maintaining vendor reference list with contact info, account numbers, and ordering details

Chart Preparation for IR Notes

  • Compile pre-procedure information: reason for consult (e.g., BPH, varicocele), medical/surgical history, symptoms
  • Include recent labs and imaging reports
  • For vascular or cancer imaging, ensure IR has access to view images; request discs/flash drives if needed
  • Document referring physician and care team; initiate cardiac clearance in EMR if applicable

Patient Access & Scheduling

  • Answer phones and respond to inquiries professionally
  • Schedule consults, clinic visits, and procedures in coordination with the clinical team
  • Register patients and ensure completion of demographic, insurance, and consent forms
  • Relay preparation instructions for procedures, labs, and exams
  • Assist patients/families with pre-registration forms and instructions

Referrals & Pre-Authorizations

  • Coordinate and process referrals from outside providers
  • Verify insurance and obtain pre-authorizations for procedures
  • Communicate with payers, providers, and patients regarding insurance requirements
  • Inform patients of care costs and collect/post fees as required
  • Balance daily financial registers and submit documentation to fiscal department

Administrative Support

  • Maintain accurate patient records and update EMR
  • Assist with scanning, filing, document management, and billing tasks
  • Support front desk workflow and maintain a professional reception area
  • Assist with travel coordination and scheduling as needed
  • Maintain punctual and reliable attendance

Team Collaboration

  • Collaborate with nurses, radiology staff, and physicians to support clinic operations
  • Provide coverage for other administrative functions as needed
  • Support a collaborative, patient-centered environment
  • Perform other duties as assigned

Environmental Conditions

Indoor, climate-controlled clinical environment with potential exposure to blood, body fluids, infectious disease, chemicals, and equipment-related hazards.

Job Tags

Full time, Work at office,

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