Hotel General Manager Job at Hampton Inn & Suites Port St. Lucie, Florida

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  • Hampton Inn & Suites Port St. Lucie
  • Florida

Job Description

Must have Previous Supervisory Position
Must have Hilton PEP Operating System Experience

Wage and Benefits:

  • Vision Insurance
  • Medical Insurance
  • Dental Insurance
  • 401(K) Match
  • Paid Time Off
  • Hilton Travel Benefits

Job Summary:

We are seeking an experienced and dynamic Hotel General Manager to lead our team and oversee all aspects of hotel operations. The ideal candidate will be responsible for ensuring a high standard of guest satisfaction, optimizing financial performance, and managing staff effectively.

Key Responsibilities:

  • Oversee daily hotel operations, including front desk, housekeeping, food & beverage, and maintenance.

  • Ensure exceptional guest service and maintain high customer satisfaction ratings.

  • Develop and implement strategies to maximize revenue and profitability.

  • Manage budgets, financial reports, and cost control measures.

  • Hire, train, and mentor staff to ensure a motivated and efficient team.

  • Ensure compliance with health, safety, and legal regulations.

  • Establish and maintain strong relationships with guests, vendors, and stakeholders.

  • Handle guest complaints and resolve issues in a professional manner.

Requirements:

  • Bachelor's degree in Hospitality Management, Business Administration, or a related field preferred.

  • Minimum of 3 years of experience in hotel management or a similar role.

  • Strong leadership, communication, and problem-solving skills.

  • Experience in budgeting, financial planning, and revenue management.

  • Knowledge of hotel software and management systems.

  • Ability to work flexible hours, including weekends and holidays.

Benefits:

  • Competitive salary & performance-based bonuses

  • Health, dental, and vision insurance

  • Paid time off & vacation benefits

  • Employee discounts on hotel stays and dining

  • Professional development opportunities

If you are a results-driven hospitality professional with a passion for guest service and team leadership, we invite you to apply!

Job Tags

Full time, Flexible hours,

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