Job Description

Location: Tallahassee, FL 32301

Work Mode: onsite

Job Description

Job Title: Decision Support Administrator Job #: 3620

Scope Variant: C. Advanced

Education: Bachelor's degree in Data Science, Information Systems, Business Administration, or related studies, or equivalent work experience.

Required Tasks to be performed:

• Handle all basic administrative functions including user account maintenance, reports and dashboards, workflows, and other routine tasks.
• Review and adjust system settings for proper visibility and security.
• Manage sandboxes .
• Manage deployments using Gearset.
• Perform administrative tasks such as user provisioning, page layouts, flows, maintenance or creation of custom objects, custom fields, validations, workflows, e-mail template, data-loads, etc.
• Maintain an excellent quality standard for projects delivered to customers.
• Support training to new and existing employees on how to use system functionality.
• Assist in duplicate and dirty data management, as well as, cleaning up unused fields, reports, and dashboards.
• Proactively gather feedback from users. Manage system changes without interruption to the user.
• Review/Create application and technical design documents which leverage Salesforce best practices and effectively integrate Salesforce into our infrastructure.
• Identify and pro-actively manage potential risks.
• Implement solutions based on user requirements and integration into existing infrastructure.

Required Knowledge, Skills & Abilities (KSAs):

• Certified Salesforce Administrator
• Knowledge of Salesforce and object-oriented approaches in designing, coding, testing and debugging programs
• Proven ability to analyze, design, and optimize business processes via technology and integration
• Strong functional understanding of object-oriented databases and systems
• Sound analytical skills with the ability to successfully troubleshoot and problem solve
• Ability to develop requirements for applications based on user input and needs.
• Ability to learn quickly, contribute to a team effort and work on multiple, time-critical projects simultaneously
• Logical, process-oriented thinker with a natural sense of urgency
• Strong problem solving, priority setting, multi-tasking, analytical and collaboration skills
• Ability to assist in the development of Lightning Web Components.
• Development experience with Sales Cloud, as well as Community Cloud and SSO

Preferred Knowledge, Skills & Abilities (KSAs):

• Ability to perform backend data integration such as Web Services
• Ability to implement Conga Composer Document Generation Solutions
• Certification as a Salesforce Platform Developer
• Proficient in SOQL, SOSL, Visualforce/APEX, Unit Test Development, JSON and XML
• Familiarity with design UX/design.

Job Tags

Similar Jobs