Virtual Customer Service Representative Job at Total Shape, Indianapolis, IN

cEN0RjJuR1l6ZkNXQXVXcUNpNi84aVJrK2c9PQ==
  • Total Shape
  • Indianapolis, IN

Job Description

**Company:** Total Shape

**Location:** Work From Home (Remote)

**Salary:** $2,500 – $3,200 per month (depending on experience)

**Role Overview:**

We are seeking a **Virtual Customer Service Representative** to deliver exceptional support to our customers via email, chat, and phone. The ideal candidate is empathetic, detail-oriented, and skilled in providing high-quality service in a fast-paced remote environment.

**Key Responsibilities:**

* Respond promptly to customer inquiries via email, chat, and phone.
* Provide accurate product and service information.
* Resolve customer complaints efficiently and professionally.
* Maintain records of customer interactions and feedback.
* Collaborate with other departments to ensure customer satisfaction.

**Requirements:**

* High school diploma or equivalent; Bachelor’s degree preferred.
* Previous customer service experience (remote experience a plus).
* Excellent communication and problem-solving skills.
* Ability to multitask and remain calm under pressure.
* Proficiency with customer service software and CRM tools.

**What We Offer:**

* Competitive salary of **$2,500 – $3,200 per month**.
* 100% remote work flexibility.
* Ongoing training and career growth opportunities.
* Supportive and collaborative team culture.

**How to Apply:**

1. **Search on Google** for “**Total Shape**” then go to our Jobs page from the homepage. This is a test to see how well you follow instructions, given that we have hundreds of applicants competing for the position.
2. Once you reach the Jobs page, fill out the Google Form there. Upload the CV in PDF format using the Google Form.
3. We will contact you if we believe you’re a good fit. But if you get no response within two (2) weeks, feel free to follow up by sending an email to our careers email with the subject line in this format: Position Applied For - Total Shape.

_*** Due to the large volume of applications we receive, we will only reply to those we deem qualified for the positions applied for._

_We will not reply to messages sent to our social media accounts about job applications -- all communications from us will only be sent via email._

_If you don't receive a message, please feel free to re-apply after 6 months to another opening suitable for you in our company. ***_

Job Tags

Full time, Remote work, Work from home,

Similar Jobs

HAYES CENTER PUBLIC SCHOOLS

Transportation Director Job at HAYES CENTER PUBLIC SCHOOLS

 ...Hayes Center Public Schools has the Transportation Director position open for the 2026-27 school year. Candidates must have, or be able to obtain, a CDL license with the School Bus and Passenger endorsements. The duties of this position include managing the transportation... 

Icon Health

Bilingual Care Coordinator (Fully Remote) Job at Icon Health

 ...team Prioritize the patient experience navigating their MSK care journey with unparalleled customer service Complete tasks as...  ...openings in both EST and CST Full benefits package on hire Fully Remote Salary 52k per year Job Type: Full-time Pay: $52,000.00... 

Cooper University Health Care

MEDICAL PRACTICE ASST Job at Cooper University Health Care

 ...protocols. We have a commitment to our employees to provide competitive rates and compensation programs. Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide... 

Lensa

Junior Vulnerability Researcher Job at Lensa

 ...privacy notice. Battelle delivers when others can't. We conduct research and development, manage national laboratories, design and...  ...electrical engineering, and mathematics to develop unique embedded security solutions for government and industrial customers. Battelle... 

Parkland Health and Hospital System

BI Project Manager II- Onsite Job at Parkland Health and Hospital System

 ...Information Technology. Bachelor's degree preferred. PMP or Project Management certificate a plus. Experience Two (2) years of...  ...stated above. Certification/Registration/Licensure Epic application and/or Cogito proficiency or certification...