Job Description

Ambulance Communications Center – Dispatcher

The Ambulance Dispatcher is responsible for proper deployment of resources and System Status Management. A preferred candidate will have EMS and Communications Center experience. The candidate must also have excellent communication and data entry skills.

ESSENTIAL FUNCTIONS:

• Appropriate deployment of emergency and non-emergency resources.
• Interact with field personnel professionally over the phone and radio.
• Receive requests for ambulance transportation.

• HIPAA Compliance.
• Ability to make decisions consistent with policy and guidelines.
• Ability to think logically and quickly during an emergency.

MEDEX OFFERS:

• Competitive wages and benefits including;
  • Blue Cross & Blue Shield Medical, Dental, and Vision Insurance
• Pet Insurance
• Disability Insurance through AFLAC
• Paid Time Off
• Tuition Reimbursement Available
• 401K with match
• Uniform Allowance
• Flexible Scheduling
• Educational Opportunities & Sponsored Con-Ed
• Membership to NAEMT
• Supportive & Respectful Environment

QUALIFICATIONS:

• Experience in communications and customer service.
• Good judgment and remain calm in high-stress situations.
• Detail-oriented and able to perform clerical functions.
• Must be able to read, write and comprehend the English language.
• Communicate effectively, via telephone and radio to obtain and provide relevant information.

LOCATIONS:

• This position is located in Skokie, IL

EDUCATION, LICENSURE & CERTIFICATIONS:

• High School graduate or General Equivalency Diploma (GED).

OTHER REQUIREMENTS:

• Licensed EMT, EMD, or experienced EMS Dispatch (preferred).

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