Job Description

L&D Program Manager

Keystone is a premier strategy and economics consulting firm solving the most complex challenges of competition, strategy, and intellectual property for leading technology firms and global brands. We work at the forefront of influential technology cases changing consumer behavior and regulation laws and impacting society on a global scale. Keystone brings an interdisciplinary approach, leveraging the intersection of economics, technology, and business strategy to deliver transformative ideas.

This role will support the global Learning & Development function within Keystone’s Operations Team. The L&D Program Manager will be instrumental in building a best-in-class consulting team, driving our growth strategy, and fostering a dynamic, innovative culture. The role offers broad exposure across multiple facets of L&D, including new hire onboarding, core consulting and technical skills development, and the learning operations and measurement needed to ensure programs are scalable, effective, and impact-driven. This is an exciting opportunity to shape the talent development strategy at a critical growth juncture for Keystone.

Job Responsibilities:

Onboarding

• Drive the design and delivery of Keystone’s robust, immersive, and role-tailored onboarding program.
• Own and facilitate Keystone’s Orientation program on employees’ day 1, as well as periodic in-person, week-long onboarding bootcamps for cohorts of new joiners.
• Balance both the logistical necessities as well as the broader experience of each new hire as they join the Keystone team to ensure a best-in-class onboarding experience for all new hires.
• Act as go-to person for hiring managers and firm leadership on all onboarding-related matters.
• Partner with Operations leadership on the overall onboarding framework and the interdependencies with other Operations functions, including HR & Benefits, Staffing, Finance, Legal, and IT.

Core Skill Development

• Support the development and delivery of trainings grounded in The Keystone Way, with a particular emphasis on project execution and the practical foundations of strong consulting delivery to ensure projects run efficiently, meet expectations, and support sustainable team performance.
• Partner with subject matter experts across the firm on curriculum design and delivery.
• Manage Keystone’s summer internship program, a critical talent pipeline for the firm.

Learning Operations

• Measure and evaluate the effectiveness of Keystone’s broader L&D portfolio; partner with the team on the conception and implementation of action plans to drive enhancements.
• Lead end-to-end project management for Keystone’s monthly all-hands meetings, including agenda development, material refinement, and speaker preparation.
• Provide systems administration support for platforms within Keystone’s learning tech stack.

Required Skills:

• Experience with L&D, learning design principles, and curriculum development. Prior experience with consulting or professional services a plus.
• Demonstrated commitment to understanding and improving the employee experience.
• Experience communicating with a broad employee base, with a demonstrated track record of effective verbal and written communication.
• Ability to partner with and influence employees at all levels of the organization and with different levels of technological understanding.
• Ability to manage multiple projects and stakeholders simultaneously.
• Experience owning and executing initiatives from start to finish.
• Self-motivated, and able to prioritize work independently.
• Proficiency with Excel, PowerPoint, and Outlook.
• Adept at learning new technologies.
• Strong attention to detail.
• Functions effectively in a fast-paced environment.

In addition to annual salary, we provide an annual discretionary bonus, 401k contribution, and competitive benefits package. Actual Compensation within the range will depend upon the level the individual is hired into based on their skills, experience, and qualifications.

Annual Salary Range

$100,000—$150,000 USD

At Keystone we believe diversity matters. At every level of our firm, we seek to advance and promote diversity, foster an inclusive culture, and ensure our colleagues have a deep sense of respect and belonging. If you are interested in growing your career with colleagues from varied backgrounds and cultures, consider Keystone.

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